We're here to help 👋
Roly support
Need a hand with the app? Send us an email and a real person will get back to you — usually within 1–2 business days.
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Connection trouble
Roku not showing up? Tell us your Roku model and router, and whether the phone and TV share the same Wi-Fi.
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Private listening
Questions about Headphones mode, AirPods, or audio delay? We'll help you get it dialed in.
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Feedback & ideas
Missing a feature or spotted a bug? We read every message and let it shape what we build next.
Browse the help guides
- How to use your phone as a Roku remote
- How to connect Roly to your Roku TV
- Roku remote not working? How to fix it
- How to control a Roku TV without the remote
- Listen to Roku with headphones (private listening)
- How to find your Roku's IP address
- How to turn on a Roku TV without the remote
- Roku TV volume not working? How to fix it
- How to restart a Roku TV (3 ways)
- Roku TV black screen with sound? How to fix it
- Roku won't connect to Wi-Fi? How to fix it
- How to mirror your iPhone to a Roku TV (AirPlay)
- How to update your Roku TV software
- How to factory reset a Roku TV
- Roku TV won't turn on? How to fix it
- How to change the input on a Roku TV
- How to pair a Roku remote
- How to set up a new Roku TV
- How to use voice search on Roku
- Roku TV running slow? How to speed it up
- How to connect Bluetooth headphones to a Roku
- Does a Roku work without internet?
- How to find your Roku model number
- Roku app won't connect to the TV? How to fix it
- How to turn off or change the Roku screensaver
- How to add channels to your Roku
- Roku remote blinking green light? How to fix it
- Roku TV no sound? How to fix it
- How to turn off a Roku TV
- How to connect a Roku TV to a soundbar
- How to cast YouTube to a Roku
- Roku keeps buffering? How to fix it
- How to find a lost Roku remote
- How to rename your Roku and its inputs
- How to screen mirror Android to a Roku
- How to turn on closed captions on a Roku
- How to use Guest Mode on a Roku
- How to set a sleep timer on a Roku TV
- How to set up parental controls on a Roku
- Roku 'no signal' on HDMI? How to fix it
- Roku channels crashing or freezing? How to fix it
- How to clear the cache on a Roku
- How to connect a Roku to a phone hotspot
- How to use headphones with a Roku voice remote
- How to watch local channels on a Roku TV
- How to adjust the picture settings on a Roku TV