Roly Remote for Roku

Roku TV no sound? How to fix it

When a Roku TV has picture but no sound at all, it's almost always a setting rather than a hardware failure. Work through these.

Fixes to try, in order

  1. Press mute once to make sure the TV isn't muted, then turn the volume up.
  2. Check Settings › Audio › Audio mode and set it to Stereo — some content won't play if it's set to a surround format your TV can't output.
  3. If you use a soundbar or receiver, confirm the audio output (HDMI ARC or S/PDIF) matches how it's connected, and that the external device is on and not muted.
  4. Try different content or another channel — the silence may be that one video, not the TV.
  5. Restart the Roku (Settings › System › Power › System restart).

FAQ

Why does my Roku have picture but no sound?
Usually the audio mode is set to a surround format the TV can't decode, or the output is routed to an external device that's off or muted. Set Audio mode to Stereo and confirm your speaker connection.

Control your Roku from your phone

Roly is an ad-free Roku remote, free to download, with private listening and voice control.

Download on the App Store

Related guides